Plaftorm high latency

Incident Report for 360Learning

Resolved

OVH block storage is back to normal. Our latencies too.
Application is back to normal.
Posted 2 years ago. Mar 20, 2023 - 14:27 CET

Monitoring

We do not detect issues with OVH since 1pm (CET). However block storage is still considered in outage on their side.
On our side, latencies are back to normal.

Keeping the incident open as we are still monitoring the OVH situation.
Posted 2 years ago. Mar 20, 2023 - 14:19 CET

Update

Media latencies are due to issues in OVH GRA block storage. See: https://public-cloud.status-ovhcloud.com/

On our side, application latencies are lower. We are still monitoring and analyzing the situation.
Posted 2 years ago. Mar 20, 2023 - 11:45 CET

Investigating

We observe an increase in the latency. We're analyzing the situation.
Posted 2 years ago. Mar 20, 2023 - 11:10 CET
This incident affected: Web Application, API, Android App, and iOS App.
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