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Scheduled Maintenance

Platform features unavailable due to technical migration Oct 26, 2026 08:30-09:00 CET

EN
To ensure 360Learning continues to run at peak performance, we will be performing a brief technical migration on October 26th at 7:30 AM CET / 6:30 AM UTC.

What this means for you: Some features of our platform will be temporarily unavailable for a maximum of half an hour during this window :
- AI content creation: Chat conversations from the previous 24 hours won’t be retained
- Dynamic audiences: Group changes will not be possible during the maintenance window.

No action is required on your side, and everything will be back to normal by 8:00 AM CET / 7:00 AM UTC.

FR
Afin de garantir que 360Learning continue de fonctionner de manière optimale, nous allons procéder à une brève migration technique le 26 octobre à 7h30 CET / 6h30 UTC.

Ce que cela signifie pour vous : Certaines fonctionnalités de notre plateforme seront temporairement indisponibles pour une durée maximale de trente minutes durant ce créneau :
- Création de contenu avec l’IA : Les conversations IA des dernières 24 heures ne seront pas conservées.
- Audiences dynamiques : Il ne sera pas possible de modifier les groupes pendant la fenêtre de maintenance.

Aucune action n'est requise de votre part, la plateforme sera de retour à l'état nominal avant 8h00 CET / 7h00 UTC.

Posted on Oct 20, 2026 - 12:19 CEST
P90 Web Application response time
Fetching

Oct 21, 2026

No incidents reported today.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

Completed - The scheduled maintenance has been completed.
Oct 19, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 10:00 CEST
Scheduled - We will be performing scheduled maintenance on our production FTP server.

Impact: During this window, expect a service interruption of up to a few hours. Access to the production FTP server (integration-server.360learning.com and integration-server.prod-dmz.360learning-dev.com) will be unavailable, and file uploads/downloads will not be possible.

Not affected: Staging and development FTP servers are unaffected and will continue to operate normally.

We appreciate your patience during this maintenance window.

Oct 1, 16:50 CEST

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

Completed - The scheduled maintenance has been completed.
Oct 12, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 10:00 CEST
Scheduled - We will be performing scheduled maintenance on our dev FTP server.

Impact: During this window, expect a service interruption of up to a few hours. Access to the dev FTP server (test-integration-server.360learning.com and integration-server-dev.non-prod-dmz.360learning-dev.com) will be unavailable, and file uploads/downloads will not be possible.

Not affected: Production and staging FTP servers are unaffected and will continue to operate normally.

We appreciate your patience during this maintenance window.

Oct 1, 16:48 CEST

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Resolved - This incident has been resolved.
Oct 7, 23:12 CEST
Monitoring - We have identified an issue causing delays in emails sent from the platform. Emails triggered between 2:00 AM and 11:00 AM on October 7, 2026 are affected. No emails have been lost, and all affected messages will still be delivered, though with some delay.
Oct 7, 16:44 CEST