All 360learning datacenter is unavailable

Incident Report for 360Learning

Resolved

We confirm that the issue is solved, and our services are back to normal.

We apologize for the inconvenience.

If you are still experiencing any issues or have questions or concerns, please contact our support team on the webform on our help center at https://support.360learning.com/hc/en-us/requests/new.

Thank you for your patience and continued trust in 360Learning!

Posted Sep 25, 2025 - 16:56 CEST

Monitoring

We have identified the root cause of the issue.
A fix has been applied successfully. The platform is now up and running.

We maintain reinforced monitoring to accompany this return to normal.

Posted Sep 25, 2025 - 16:47 CEST

Investigating

We experience a major incident that affected all of our datacenters, which resulted in all services being unavailable.
We are investigating and will keep you posted as soon as we have an update to share.

Posted Sep 25, 2025 - 15:59 CEST

This incident affected: Web Application, API, Android App, and iOS App.